DESCRIPTION OF SERVICES AND SOFTWARE

Last updated November 2025

 

  1. Provider will provide access to the Services via TenantTracker.net.

  2. Provider will provide the Implementation Services as set forth in final approved Services Agreement (if applicable).

  3. Description of the Software:

    1. Tenant Coordination software, including the following features:

      1. Ability to add, edit, update, delete Properties, including:

        • New Development Properties

        • Operating Properties

      2. Ability to add, edit, update, delete spaces by Property

      3. Ability to add, edit, update, delete phases by Property

      4. Ability to add, edit, update, delete deals in relation to Properties and Spaces; including:

        • General information

        • Lease Status information

        • Landlord Work information

        • Tenant Construction Work Status information

        • Tenant Drawings and Permits information

        • Landlord Drawings and Permits information

        • Post-Construction information

        • Account Management information

      5. Ability to upload photos and documents to spaces, deals, and properties

      6. Ability to identify and manage one-to-many relationships between Deals and Spaces for primary and secondary Deals

      7. Dashboard level reporting over Deal and Space information

      8. Ad hoc reporting over Deal and Space information

      9. Customized Formatted reporting over Deal, Space and Property information

      10. Search capabilities over Deal and Space information

      11. Excel export of data from both template reports and ad hoc reporting

      12. Access permissions for properties and functionality, setup by individual user accounts

      13. Audit trail for all changes made to account data

      14. Ability to receive email notifications for trigger events for properties

    2. Additional features as enabled by professional services, but possibly including:

      1. Custom template report definition

      2. Custom dashboard report definition

      3. Customization of data elements for Deals and Spaces  

      4. Bi-directional data integration with third-party systems for real-time Deal and Space information

    3. Software is officially supported on:

      1. Browsers: the latest versions of Chrome, Safari, Edge and FireFox

      2. Tablets: Apple and Android 7 inch form-factor and up, via latest versions of Safari, Chrome, Edge and FireFox

    4. Setup Services

      1. Training: The following training services are provided as part of the Setup Fee:

        • Five (5) hours of live web-based training via an Online Meeting service

        • Additional training will be offered as needed or requested by Subscriber

      2. Data upload: Subscriber Data will be uploaded to the Software. Deals will be imported if provided in the pre-defined import format..